@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@keyframes pulse{0%,to{opacity:1}50%{opacity:.5}}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes typing{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-10px)}}@keyframes slideDown{0%{opacity:0;transform:translateY(-50px) scale(.9)}to{opacity:1;transform:translateY(0) scale(1)}}.chat-widget{position:fixed;bottom:20px;right:20px;z-index:9999;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif}.chat-toggle{position:relative;width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,#667eea 0,#764ba2 100%);border:0;cursor:pointer;box-shadow:0 4px 20px rgba(102,126,234,.4);transition:all .3s cubic-bezier(.4,0,.2,1);display:flex;align-items:center;justify-content:center;color:#fff}.chat-toggle:hover{transform:scale(1.1);box-shadow:0 6px 25px rgba(102,126,234,.5)}.chat-toggle:active{transform:scale(.95)}.chat-toggle .chat-icon,.chat-toggle .close-icon{width:28px;height:28px;transition:all .3s ease}.chat-toggle.active .chat-icon{display:none}.chat-toggle.active .close-icon{display:block}.chat-badge,.chat-toggle .close-icon,.chat-window{position:absolute;display:none}.chat-badge{top:-5px;right:-5px;background:#ef4444;color:#fff;border-radius:50%;width:24px;height:24px;align-items:center;justify-content:center;font-size:12px;font-weight:600;border:2px solid #fff}.chat-badge.show,.chat-window.show{display:flex}.chat-window{bottom:80px;right:0;width:380px;height:550px;background:#fff;border-radius:16px;box-shadow:0 10px 40px rgba(0,0,0,.15);flex-direction:column;overflow:hidden;animation:slideUp .3s cubic-bezier(.4,0,.2,1)}.chat-header{background:linear-gradient(135deg,#667eea 0,#764ba2 100%);color:#fff;padding:20px;display:flex;align-items:center;justify-content:space-between}.chat-header-content{gap:12px}.chat-avatar,.chat-header-content,.chat-status{display:flex;align-items:center}.chat-avatar{width:42px;height:42px;border-radius:50%;background:rgba(255,255,255,.2);justify-content:center}.chat-avatar svg{width:24px;height:24px}.chat-header-info h3{margin:0;font-size:16px;font-weight:600}.chat-status{gap:6px;font-size:13px;opacity:.9}.status-dot{width:8px;height:8px;border-radius:50%;background:#10b981;animation:pulse 2s infinite}.chat-minimize{background:0 0;border:0;color:#fff;cursor:pointer;padding:8px;border-radius:8px;transition:background .2s}.chat-minimize:hover{background:rgba(255,255,255,.1)}.chat-minimize svg{width:20px;height:20px}.chat-messages{flex:1;overflow-y:auto;padding:20px;background:#f9fafb;display:flex;flex-direction:column;gap:16px}.chat-messages::-webkit-scrollbar{width:6px}.chat-messages::-webkit-scrollbar-track{background:0 0}.chat-messages::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:3px}.chat-messages::-webkit-scrollbar-thumb:hover{background:#9ca3af}.chat-message{display:flex;gap:10px;animation:fadeIn .3s ease}.chat-message.user-message{flex-direction:row-reverse}.message-avatar{width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,#667eea 0,#764ba2 100%);display:flex;align-items:center;justify-content:center;flex-shrink:0;color:#fff}.user-message .message-avatar{background:#10b981}.message-avatar svg{width:18px;height:18px}.message-content{max-width:70%;display:flex;flex-direction:column;gap:4px}.message-content p{margin:0;color:#1f2937;font-size:14px;line-height:1.5;box-shadow:0 1px 2px rgba(0,0,0,.05);white-space:pre-line;word-wrap:break-word}.user-message .message-content p{background:linear-gradient(135deg,#667eea 0,#764ba2 100%);color:#fff}.message-time{font-size:11px;color:#9ca3af;padding:0 4px}.user-message .message-time{text-align:right}.message-content p,.typing-indicator{padding:12px 16px;background:#fff;border-radius:12px}.typing-indicator{display:none;gap:4px;width:fit-content}.typing-indicator.show{display:flex}.typing-dot{width:8px;height:8px;border-radius:50%;background:#9ca3af;animation:typing 1.4s infinite}.typing-dot:nth-child(2){animation-delay:.2s}.typing-dot:nth-child(3){animation-delay:.4s}.chat-input-container{border-top:1px solid #e5e7eb;background:#fff;padding:16px}.chat-form{display:flex;gap:8px;margin-bottom:8px}.chat-input{flex:1;border:1px solid #e5e7eb;border-radius:24px;padding:12px 16px;font-size:14px;outline:0;transition:border-color .2s}.chat-input:focus{border-color:#667eea}.chat-send-btn{width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,#667eea 0,#764ba2 100%);border:0;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s}.chat-send-btn:hover{transform:scale(1.05)}.chat-send-btn:active{transform:scale(.95)}.chat-send-btn svg,.modal-close svg{width:20px;height:20px}.chat-powered-by{text-align:center;font-size:11px;color:#9ca3af}@media (max-width:480px){.chat-window{width:calc(100vw - 40px);height:calc(100vh - 120px);bottom:80px}.chat-widget{bottom:15px;right:15px}}.connection-status{position:absolute;top:10px;left:50%;transform:translateX(-50%);padding:6px 12px;border-radius:12px;font-size:12px;font-weight:500;display:none;align-items:center;gap:6px;z-index:10}.connection-status.show{display:flex}.connection-status.connected{background:rgba(16,185,129,.1);color:#10b981}.connection-status.disconnected{background:rgba(239,68,68,.1);color:#ef4444}.connection-status.connecting{background:rgba(251,191,36,.1);color:#f59e0b}.modal,.modal-overlay{top:0;left:0;width:100%;height:100%}.modal{display:none;position:fixed;z-index:10000;animation:fadeIn .3s ease}.modal.show{display:block}.modal-overlay{position:absolute;background:rgba(0,0,0,.6);backdrop-filter:blur(4px)}.modal-content{position:relative;max-width:480px;margin:100px auto;background:#fff;border-radius:20px;padding:40px;box-shadow:0 20px 60px rgba(0,0,0,.3);text-align:center;animation:slideDown .4s cubic-bezier(.4,0,.2,1);z-index:10001}.modal-close,.modal-icon{border-radius:50%;display:flex;align-items:center;justify-content:center}.modal-close{position:absolute;top:16px;right:16px;width:36px;height:36px;border:0;background:#f3f4f6;cursor:pointer;transition:all .2s;color:#6b7280}.modal-close:hover{background:#e5e7eb;color:#1f2937;transform:rotate(90deg)}.modal-icon{width:80px;height:80px;margin:0 auto 24px;background:linear-gradient(135deg,#667eea 0,#764ba2 100%);color:#fff}.modal-icon svg{width:40px;height:40px}.modal-title{font-size:28px;font-weight:700;color:#1f2937;margin:0 0 16px}.modal-description{font-size:16px;color:#6b7280;line-height:1.6;margin:0 0 24px}.modal-email{display:flex;align-items:center;justify-content:center;gap:12px;padding:20px;background:#f9fafb;border-radius:12px;margin-bottom:24px}.modal-email svg{width:24px;height:24px;color:#667eea;flex-shrink:0}.modal-email a{color:#667eea;text-decoration:none;font-weight:600;font-size:16px;transition:color .2s;word-break:break-all}.modal-email a:hover{color:#764ba2;text-decoration:underline}.btn-modal-primary{width:100%;padding:16px 32px;background:linear-gradient(135deg,#667eea 0,#764ba2 100%);color:#fff;border:0;border-radius:12px;font-size:16px;font-weight:600;cursor:pointer;transition:all .3s}.btn-modal-primary:hover{transform:translateY(-2px);box-shadow:0 10px 25px rgba(102,126,234,.3)}.btn-modal-primary:active{transform:translateY(0)}@media (max-width:640px){.modal-content{margin:20px;padding:32px 24px;max-width:calc(100% - 40px)}.modal-title{font-size:24px}.modal-description,.modal-email a{font-size:14px}.modal-email{flex-direction:column;gap:8px}}